Government Relations Services

Workforce Administration & Labour Compliance

Qiwa records, work permits, and your Nitaqat band

Ongoing workforce administration through the Qiwa platform, covering onboarding, contracts, transfers, profession changes, work permits, and Saudization (Nitaqat) monitoring.

Overview

What this service covers

Qiwa is where the employment relationship is formally recorded, and nearly every workforce action touches it: hiring, transferring, promoting, amending a profession, or ending employment. Each carries a permit consequence, and each moves the Nitaqat band that governs what you are permitted to do next.

We manage both the transactions and the position they create — processing the platform activity itself while monitoring the effect on your Saudization band, so a routine hire does not quietly restrict the next one.

What's included

Scope of work

01

Employee onboarding and registration

New employees registered at the correct point, with the details that payroll, GOSI, and residency processes will later rely on.

02

Employment contract management

Contracts registered and kept consistent with payroll and GOSI records.

03

Contract updates and amendments

Changes to terms, salary, or duration reflected on the platform before they create a mismatch elsewhere.

04

Employee transfers

Transfer of sponsorship between employers, managed through to confirmation, including where the releasing employer is uncooperative.

05

Profession changes

Amendment of the registered profession where a role changes or the recorded title constrains what the employee can lawfully do.

06

Work permit administration

Issuance and renewal ahead of expiry, with the supporting documentation prepared to the required standard.

07

Workforce record management

The registered population kept matching the workforce you actually employ, joiners and leavers included.

08

Saudization (Nitaqat) monitoring and compliance support

Ongoing monitoring of your band, with advance warning before a change in headcount moves it, and practical routes to a higher band.

09

Labour related compliance management

The labour obligations attached to the establishment, tracked and met as they fall due.

How it works

We are Aligned with your Business

Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.

01

Initial consultation

We start by understanding your entity, workforce, sector, and current position — no commitment required.

02

Scoped proposal

A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.

03

Engagement & authorisation

Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.

04

Dedicated point of contact

A single, accountable contact manages your file from instruction through to completion.

05

Ongoing reporting

Regular updates on completed actions, items in progress, and anything approaching a deadline.

Why Docurement

What makes the difference

The band is watched, not discovered

A dropped Nitaqat band restricts hiring and transfers. Knowing it is coming is what lets you act before it happens.

Renewals ahead of expiry

An employee working past permit expiry is a live breach, and it is entirely preventable with managed lead times.

Profession recorded correctly

The registered profession affects what an employee may lawfully do, and what visas can be issued against the entity.

FAQs

Common questions

Earlier than most employers assume. We work to lead times that absorb a document issue or a platform delay without the permit lapsing, and tell you the specific window for your case.

A lower band restricts key transactions — new permits, transfers, and visa issuance among them. We monitor the position so you have warning, and advise on what would restore it.

Yes. Sponsorship transfer is routine work for us, including cases where the releasing employer is uncooperative or the employee's records need correcting first.

Support & guidance

Need help with workforce administration & labour compliance?

Every service we provide is delivered under one accountable partnership, with a single point of contact from first consultation through to completion.

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Guidance is based on official government procedures and platforms across Saudi Arabia and the GCC.