Overview
What this service covers
The Wage Protection System exists to verify that employees are paid what their registered contracts say, on time. Compliance is assessed by comparing your salary submissions against the contract and registration data held elsewhere — which means a mismatch anywhere produces a WPS problem.
We manage the submissions and the alignment behind them, so the salary you file, the contract registered on Qiwa, and the wage recorded at GOSI tell the same story.
What's included
Scope of work
Mudad platform management
The platform administered end to end, including enrolment of newly established entities.
Wage Protection System (WPS) support
Submissions prepared to the required format and filed within the window.
Payroll compliance monitoring
Ongoing visibility of your WPS compliance status and what is driving it.
Salary file submissions
Monthly salary files reconciled against registered contracts and GOSI wage data before filing.
Payroll record management
Payroll records kept consistent with the contract and registration data other platforms read from.
Employee payroll administration
Joiners, leavers, and salary changes reflected in the submission for the month they take effect.
Compliance reporting
Investigation and correction where a submission is flagged as non-compliant, reported through to closure.
How it works
We are Aligned with your Business
Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.
Initial consultation
We start by understanding your entity, workforce, sector, and current position — no commitment required.
Scoped proposal
A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.
Engagement & authorisation
Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.
Dedicated point of contact
A single, accountable contact manages your file from instruction through to completion.
Ongoing reporting
Regular updates on completed actions, items in progress, and anything approaching a deadline.
Why Docurement
What makes the difference
Mismatches caught before filing
A WPS flag is far easier to prevent than to clear, and it can restrict other transactions while it stands.
One version of the salary
Payroll, contract, and GOSI records must agree. Managing them together is the only reliable way to ensure they do.
Status stays visible
WPS non-compliance affects your ability to transact. Knowing where you stand matters.
FAQs
Common questions
Most commonly a mismatch between the salary paid and the salary on the registered contract, or a late submission. Both are preventable with reconciliation before filing.
Yes. WPS status can restrict transactions on other platforms, including permit and visa activity, so it is not an isolated payroll matter.
Payroll Processing, under Tax & Payroll, runs the pay cycle itself; this manages the regulatory submission and the alignment with your permit records. They work best together.