Overview
What this service covers
End-of-service gratuity is a statutory entitlement whose value turns on length of service, the reason for termination, and the final wage used in the calculation. Getting it wrong is a labour dispute risk, and settling it out of sequence with permit cancellation creates immigration exposure on top.
We calculate the entitlement correctly, document the basis, and sequence settlement alongside the cancellation and final exit work so the employee departs with everything properly closed.
What's included
Scope of work
Entitlement calculation
Gratuity calculated on the correct final wage and service period, reflecting the reason for termination.
Accrual tracking
Ongoing visibility of the accruing liability across your workforce, rather than a figure produced at departure.
Final settlement preparation
A documented final settlement covering gratuity, outstanding leave, and any other dues.
Coordination with departure
Settlement sequenced with permit cancellation, final exit, and dependent arrangements.
Dispute support
Support where the calculation or entitlement is challenged, including the documentation to substantiate it.
How it works
We are Aligned with your Business
Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.
Initial consultation
We start by understanding your entity, workforce, sector, and current position — no commitment required.
Scoped proposal
A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.
Engagement & authorisation
Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.
Dedicated point of contact
A single, accountable contact manages your file from instruction through to completion.
Ongoing reporting
Regular updates on completed actions, items in progress, and anything approaching a deadline.
Why Docurement
What makes the difference
The liability is visible early
Accrued gratuity is a real balance sheet item. Tracking it beats discovering it at departure.
Sequenced with the exit
Settling before permits are properly cancelled leaves the employer exposed. Order matters.
Defensible basis
A documented calculation is what resolves a challenge quickly.
FAQs
Common questions
Yes, materially. Resignation and termination are treated differently, and length of service affects the proportion payable. We apply the correct treatment for the circumstances rather than a single formula.
Yes. We can produce and maintain an accrual position across the workforce, which is generally more useful than a per-departure calculation.
We provide the documented basis for the calculation and support you through the challenge, coordinating with legal advisers if it escalates.