Overview
What this service covers
E-invoicing is a technical compliance obligation as much as a tax one. Invoices must be generated in a prescribed format, carry required fields, and — in the integration phase — be transmitted to and cleared by ZATCA before they are valid.
We establish what your business is required to do and by when, work with your systems or providers to meet the standard, and confirm that what you are issuing will actually be accepted.
What's included
Scope of work
Obligation assessment
Confirmation of which phase and requirements apply to your business, and the deadline attached to each.
Format and field compliance
Review that invoices carry the required fields, formatting, and QR coding to meet the standard.
Integration support
Support through integration with ZATCA, working alongside your ERP or invoicing provider.
Validation and testing
Testing that issued invoices are accepted, before a rejection becomes a commercial problem.
Ongoing monitoring
Monitoring of changes to the requirements, which have continued to evolve through the phases.
How it works
We are Aligned with your Business
Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.
Initial consultation
We start by understanding your entity, workforce, sector, and current position — no commitment required.
Scoped proposal
A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.
Engagement & authorisation
Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.
Dedicated point of contact
A single, accountable contact manages your file from instruction through to completion.
Ongoing reporting
Regular updates on completed actions, items in progress, and anything approaching a deadline.
Why Docurement
What makes the difference
Technical and tax together
The requirement sits between finance and IT, which is exactly why it falls through the gap. We cover both sides.
Tested before it matters
A non-compliant invoice can be rejected — and an invoice that cannot be issued is revenue that cannot be collected.
Phases tracked
Obligations have arrived in waves by taxpayer size. Knowing which wave you are in determines your deadline.
FAQs
Common questions
Not necessarily. Many ERP and invoicing platforms already support the requirements or offer a compliant module. We assess what you have before recommending you buy anything.
Beyond penalty exposure, in the integration phase an invoice that is not cleared is not a valid tax invoice — which becomes a collection problem with your customers, not just a compliance one.
ZATCA has rolled the integration phase out in waves determined by taxable revenue. We confirm your wave and the deadline that comes with it.