Overview
What this service covers
Repatriation is not simply booking a flight. Exit permissions, permit cancellations, final settlement obligations, dependent status, and documentation all have to be dealt with in the right order — and errors can create liabilities that outlive the assignment.
We manage the immigration and documentation side of repatriation, whether it is a planned end of assignment or an urgent departure, and make sure the employer's obligations are properly discharged as part of it.
What's included
Scope of work
Exit and final permissions
Exit permits, final exit processing, and any clearances required before departure.
Permit and sponsorship cancellation
Correct cancellation or transfer of work permits, residence permits, and sponsorship.
Dependent arrangements
Coordinating the status and departure of accompanying family members alongside the employee.
Documentation and records
Retrieving and closing out documentation, certificates, and records the employee or employer will need afterwards.
Urgent departures
Accelerated handling where departure is driven by emergency, medical need, or an incident.
How it works
We are Aligned with your Business
Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.
Initial consultation
We start by understanding your entity, workforce, sector, and current position — no commitment required.
Scoped proposal
A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.
Engagement & authorisation
Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.
Dedicated point of contact
A single, accountable contact manages your file from instruction through to completion.
Ongoing reporting
Regular updates on completed actions, items in progress, and anything approaching a deadline.
Why Docurement
What makes the difference
Obligations properly closed
Uncancelled permits and open sponsorships create ongoing employer exposure. Closing them correctly is the point.
Families handled together
Dependent status usually derives from the employee's. Handling both together avoids people being left without valid status.
Works under time pressure
Urgent repatriations do not allow for a learning curve. We deal with these processes routinely.
FAQs
Common questions
Depending on the jurisdiction, the employer can remain liable — for fees, for the individual's status, and in some cases for penalties. It can also block future sponsorship. Correct cancellation is a compliance matter, not an administrative afterthought.
Yes, though we generally advise handling them together with the principal, because dependent status is usually derived from the employee's and lapses with it.
We handle the immigration, documentation, and authority-facing elements. Medical transport and clinical arrangements sit with your medical or insurance provider, and we coordinate alongside them.