Overview
What this service covers
A passport that is expiring, full, damaged, or lost can stop travel and invalidate visa processes already in motion. Many jurisdictions also require a minimum validity period remaining before they will issue a visa or residence permit.
We manage passport applications and renewals alongside the visa and residency processes that depend on them, so validity requirements are met before they become the reason an assignment slips.
What's included
Scope of work
New applications and renewals
First-time applications and renewals, including for dependents and children.
Lost, stolen, and damaged passports
Replacement where a passport is lost, stolen, or no longer accepted, including urgent cases abroad.
Validity assessment
Checking remaining validity and blank pages against the requirements of the visas and permits in progress.
Second passports where permitted
Where the issuing authority allows a second passport for legitimate business travel needs, we assist in obtaining it.
Coordination with visa processes
Passport work sequenced so it does not interrupt visa, iqama, or residence applications relying on the document.
How it works
We are Aligned with your Business
Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.
Initial consultation
We start by understanding your entity, workforce, sector, and current position — no commitment required.
Scoped proposal
A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.
Engagement & authorisation
Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.
Dedicated point of contact
A single, accountable contact manages your file from instruction through to completion.
Ongoing reporting
Regular updates on completed actions, items in progress, and anything approaching a deadline.
Why Docurement
What makes the difference
Validity checked before it bites
Minimum-validity rules cause avoidable refusals. Checking at the outset is straightforward; discovering it at the mission is not.
Urgent cases handled
A passport lost abroad is an emergency. We deal with those directly rather than leaving employees to navigate it themselves.
Sequenced with the visa
A new passport mid-application has consequences. We plan the order of events so it does not create rework.
FAQs
Common questions
It varies by jurisdiction and visa type — commonly six months beyond intended stay, sometimes more, and some authorities also require blank pages. We check against the specific requirement for your route.
Yes. This is part of our crisis response work — we coordinate with the relevant diplomatic mission on emergency travel documents and replacement, and keep your team informed throughout.
It can. Depending on the jurisdiction, an existing visa or permit may need to be transferred or re-issued against the new document. We identify that and handle it.