Overview
What this service covers
When something goes wrong overseas, immigration status is rarely the first thing on anyone's mind — but it quickly becomes decisive. Whether an employee can leave, remain, re-enter, or be replaced all depends on their documentation and permissions at that moment.
We work with employers before and during incidents: identifying where mobile employees are exposed, keeping documentation in a state that supports rapid movement, and dealing with authorities and missions directly when a situation develops.
What's included
Scope of work
Exposure review
Identifying where your mobile population is exposed on documentation, permit validity, or dependent status.
Incident response
Direct coordination with diplomatic missions and authorities when an incident affects your people.
Emergency travel documentation
Support in obtaining emergency travel documents, exit permits, and re-entry permissions at short notice.
Status contingency planning
Planning for the status consequences of disrupted travel, extended absence, or forced relocation.
Employer reporting
Clear reporting to your HR, legal, and leadership teams while a situation is live.
How it works
We are Aligned with your Business
Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.
Initial consultation
We start by understanding your entity, workforce, sector, and current position — no commitment required.
Scoped proposal
A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.
Engagement & authorisation
Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.
Dedicated point of contact
A single, accountable contact manages your file from instruction through to completion.
Ongoing reporting
Regular updates on completed actions, items in progress, and anything approaching a deadline.
Why Docurement
What makes the difference
Prepared before it is needed
The work that makes a crisis manageable is done beforehand — knowing where the exposure sits and keeping documentation current.
Direct lines to missions
In a live incident, established relationships with the relevant authorities are what convert a request into an outcome.
One team across both sides
The same team that manages your routine compliance handles the emergency, so nobody is starting from a blank page.
FAQs
Common questions
It works either way. Employers with significant mobile populations generally prefer it retained, because the preparatory review is what makes a live response fast. We also act on an incident basis.
No. Travel security addresses physical safety and evacuation logistics. We address the immigration and documentation dimension, and work alongside your security provider rather than duplicating them.
That depends on the jurisdiction and the incident. We will tell you candidly what is achievable and in what timeframe rather than offering reassurance we cannot deliver on.