Overview
What this service covers
An investigation, whether it begins internally or with a regulator, is not the moment to be working out what your records show. The early decisions — what to review, what to disclose, who speaks for the organisation — shape the outcome substantially.
We conduct internal investigations to establish the facts, and we manage the organisation's response where a government authority is investigating: preparing disclosure, coordinating with your legal advisers, and dealing directly with the authority.
What's included
Scope of work
Internal investigation
Establishing what actually happened, what the records show, and where the exposure sits.
Government investigation response
Managing the response to authority audits, enquiries, and alleged breaches.
Disclosure preparation
Preparing records and responses for submission, accurately and within the required timeframes.
Authority liaison
Dealing directly with the investigating authority, including at senior level where appropriate.
Remediation and prevention
Addressing the underlying cause, and evidencing that remediation to the authority.
How it works
We are Aligned with your Business
Every Docurement engagement follows the same five stages, so you always know where a matter stands and who is responsible for it.
Initial consultation
We start by understanding your entity, workforce, sector, and current position — no commitment required.
Scoped proposal
A clear, transparent breakdown of what is required and how our fees are structured, separate from any government or authority fees.
Engagement & authorisation
Formal engagement with the appropriate authorisation for us to act on your behalf with the relevant authorities.
Dedicated point of contact
A single, accountable contact manages your file from instruction through to completion.
Ongoing reporting
Regular updates on completed actions, items in progress, and anything approaching a deadline.
Why Docurement
What makes the difference
Facts before positions
Establishing what the records actually show, early, is what allows a credible response rather than a defensive one.
Senior level engagement
Where a matter needs to be raised with policy makers rather than case handlers, we have that access.
Remediation counts
Authorities respond to demonstrated remediation. Doing it properly and evidencing it affects the outcome.
FAQs
Common questions
Immediately. Contact us with the enquiry and the deadline and we will confirm what is achievable in the time available before anything is submitted.
Yes, routinely. We handle the immigration and authority-facing dimension and coordinate with your legal advisers on privilege, disclosure strategy, and any wider legal exposure.
Usually yes — but the structure matters, particularly around privilege. That is a decision to take with your legal advisers, and we will advise on the immigration dimension.